Privacy Policy

Information We Collect

At griveltnetwork, we collect various types of information to provide you with comprehensive financial data interpretation services. This includes information you provide directly to us, information we collect automatically when you use our services, and information we receive from third parties.

Personal Information: When you register for our services, we collect your name, email address, phone number, and business information. This helps us tailor our financial analysis tools to your specific needs and ensure proper account management.

• Contact details including name, email address, and phone number
• Business information such as company name and industry type
• Financial data you upload for analysis and interpretation
• Payment information for subscription services
• Communication preferences and service usage patterns

How We Use Your Information

Your information serves several important purposes within our platform. We use it to deliver accurate financial analysis, improve our services, and maintain secure access to your account. Our financial interpretation algorithms rely on your data to provide meaningful insights.

We process your financial data to generate comprehensive reports and analytics that help you understand market trends and make informed decisions. This processing occurs within secure environments with appropriate safeguards in place.

Purpose	Information Used	Legal Basis
Service Delivery	Account details, financial data	Contract performance
Customer Support	Contact information, service history	Legitimate interest
Security Monitoring	Access logs, device information	Legitimate interest
Service Improvement	Usage patterns, feedback	Legitimate interest

Data Sharing and Third Parties

We maintain strict controls over who can access your information. griveltnetwork does not sell your personal data to third parties. We may share information with carefully selected service providers who help us deliver our financial analysis services, but only under strict confidentiality agreements.

Our third-party providers include cloud hosting services, payment processors, and security monitoring tools. These partners are contractually bound to protect your information and can only use it for the specific services they provide to us.

• Cloud infrastructure providers for secure data storage
• Payment processing services for subscription management
• Security service providers for fraud prevention
• Analytics tools for service improvement (anonymized data only)
• Customer support platforms for efficient query resolution

Your Rights and Choices

You have significant control over your personal information. Under Australian privacy laws and international standards, you can request access to your data, ask for corrections, or request deletion of your information in certain circumstances.

If you wish to exercise any of these rights, simply contact our privacy team using the information provided below. We'll guide you through the process and ensure your requests are handled promptly and in accordance with applicable laws.

• Right to access your personal information
• Right to correct inaccurate or incomplete data
• Right to request deletion of your information
• Right to restrict processing in certain circumstances
• Right to data portability for information you provided
• Right to object to processing based on legitimate interests

Data Security and Protection

Protecting your financial information is our top priority. We implement multiple layers of security including encryption, access controls, and regular security audits. All data transmissions are encrypted using industry-standard protocols.

Our security measures include regular penetration testing, employee security training, and compliance with international security standards. We maintain incident response procedures to address any potential security issues quickly and effectively.

Access to your data is restricted to authorized personnel who need it to perform their job functions. We use multi-factor authentication, regular access reviews, and automated monitoring to detect and prevent unauthorized access attempts.

Data Retention and Deletion

We retain your information only as long as necessary to provide our services and meet legal requirements. Financial data is typically retained for seven years in accordance with Australian business record keeping requirements.

When you close your account, we begin the deletion process within 30 days. Some information may be retained longer if required by law or for legitimate business purposes such as fraud prevention or dispute resolution.

Data Type	Retention Period	Reason
Account Information	Duration of service + 2 years	Customer support, legal compliance
Financial Data	7 years	Australian business record requirements
Communication Records	3 years	Quality assurance, dispute resolution
Usage Analytics	2 years (anonymized)	Service improvement

International Data Transfers

While griveltnetwork is based in Australia, some of our service providers may process your information in other countries. We ensure appropriate safeguards are in place for any international transfers, including standard contractual clauses and adequacy decisions.

Any international transfers comply with Australian Privacy Principles and international data protection standards. We maintain oversight of all processing activities regardless of location and ensure your rights remain protected.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We'll notify you of significant changes via email or through our service notifications. The updated policy will be effective from the date specified in the notice.

We encourage you to review this policy regularly to stay informed about how we protect your information. Previous versions of our privacy policy are available upon request.